Usertip's no-code digital adoption platform enables you to automate onboarding training and support for digital solutions.
It’s all-one-in one solution to drive better user experience on your product.
Prompt assistance that ensures users understand your product more efficiently.
Go from planning to deployment of user touchpoints in seconds with our no-code editor.
Track digital adoption to support understand users and craft solutions they love to use.
Need help bringing users to "Ah-hah" moments?
Design on-rail walkthrough experiences that create magic for users. Set up hover-over pop ups to support training. Enable self-help support via guidance on-demand
Usertip is the complete package for managing your digital touchpoints and crafting ideal user experiences.
Unlock the power of technology with Usertip's adoption platform
Time To Value is a critical metric for customer success teams to understand your onboarding process and to help customers achieve the return on investment they are looking for when conducting any digital transformation process. The speed and pace of adoption by users can often determine the perception of success or failure and is critical to reaping the full benefits of technology. Find out more about what Time to Value is and how to measure Time To Value for SaaS customer success.
Average time spent using a product is a key customer success metric for measuring user engagement and adoption. As an objective technique for measuring usage patterns it provides a good reference point to understand the value users derive from your SaaS product and accordingly the rate of long term retention. By measuring it, analyzing it, and taking action to improve it, businesses can increase the value of their product and improve the user experience.
The Customer Effort Score (CES)is a useful customer experience metric for understanding how easy or difficult it is for users to utilise your SaaS solution. It measures how much effort your customer needs to use to complete a workflow. As a SaaS business, CES is a simple and straightforward way to get started with understanding and streamlining the user experience on your SaaS. By doing so, you can ensure customer success and satisfaction while also reducing churn rates. To get you started, we've provided a helpful guide to help you calculate this metric. With this information, you'll be able to make data-driven decisions that benefit both your customers and your business.
Learn about what most of our customers are concerned about.
Unfortunately, we do not offer a trial at the moment. However, we would be happy to arrange a demonstration at your convenience do book a time with one of our representatives.
There may indeed be grants available which can cover your needs. Presently these are limited to Singaporean companies, do get in contact with our representatives to find out more.
Yes, we presently do not offer a monthly option as a default option. However, if you have special needs, requirement or are just starting out we do believe in supporting our customers on their digital adoption journeys. Do get in contact with our representatives to discuss details.
Termination can only take place at the end of the existing contract period. If you wish to do so however do first let us know where we can improve and match your needs. We are committed to creating product and services that truly serve your needs.