Insights and Tips from the Usertip Team
Stay Updated with the Latest in Technlogy Adoption and Digital Learning
Blog
Supercharge Product Sales with Proven Marketing Strategies
Boost your product sales and drive business growth by understanding your target audience, leveraging digital marketing tools, and refining sales techniques. Discover proven strategies for success.
Marketing
Digital Adoption
Analytics
Blog
Employee Onboarding: The Ultimate Guide to Making It a Breeze
Employee onboarding is key to new hire success. Our guide offers quick tips to streamline the process and make employees feel valued from day one.
Employee Experience
Blog
Product Monetization: How to Generate Profit from Your Offerings
Unlock business profitability with smart product monetization. Explore pricing strategies, value propositions, and revenue models in this concise guide
Marketing
Blog
User Onboarding: Boost Product Adoption and Customer Satisfaction
User onboarding boosts product adoption and customer satisfaction by guiding users to successful product usage, increasing engagement, and fostering loyalty.
Digital Adoption
Marketing
Blog
Product Usage Strategies: You Won't Believe Tip #7!
Product usage is key to maximizing your purchases. Discover expert tips, key trends, and a surprising strategy to unlock their full potential
Digital Adoption
Tech
Marketing
Blog
Revenue Growth: How Innovation and Adaptation Propel Success
Explore how innovation and market adaptation are essential for driving sustainable revenue growth. Learn strategies from successful companies and leverage technology to boost your bottom line.
Digital Adoption
Marketing
Tech
Blog
Customer Onboarding: Why It Matters and How to Measure Its Success
Customer Onboarding: Why It Matters and How to Measure Its Success
Marketing
Blog
Software Product Updates: A Guide to Effective Implementation
Discover the importance of updates, learn best practices, and maximize benefits. Stay ahead in the digital landscape with valuable insights
Tech
Engineering
Digital Adoption
Blog
Product Owner Secrets: Master Your Role with a Simple, Effective Strategy
Product Owner key strategies to meet customer and business needs. Discover actionable insights and stay ahead in your role.
Marketing
Blog
What Is A Dark Pattern In UXUI
Dark patterns in UXUI are designed to manipulate and trick users into bad decision making. Examples include copywriting designed to confuse users and manipulate emotions. Another common example is roach motels where users are actively impeded in cancelling their subscriptions. In contrast, persuasive design can help businesses convey their messaging without malicious intent to help users make a decision.
Digital Adoption
Blog
Why SaaS Product Adoption Matters - A Deep Dive
Supercharge Your Business with SaaS Product Adoption! Discover why SaaS is revolutionizing the way companies operate and why SaaS product adoption is the key to success. Find out why product adoption is critical to long term success of any digital transformation or SaaS implementation. Foster a community of happier users and increase ROI on your software today.
Digital Adoption
Blog
User Experience Matters: Enhancing SaaS Adoption Journey
Discover the crucial role of user experience (UX) in driving successful SaaS adoption. From intuitive onboarding to efficient navigation and delightful interactions, enhancing UX/UI can positively impact your SaaS product's adoption journey. Learn the best practices to optimize user experience, boost productivity, and reduce the learning curve. At Usertip, we specialize in enhancing user onboarding and UX/UI design to ensure seamless adoption and increased user satisfaction. Contact us today for exceptional user experience in your SaaS product.
Digital Adoption
Blog
Unlock the Path to SaaS Success: Overcoming Barriers to Product Adoption
Learn practical strategies to overcome barriers to SaaS product adoption such as lack of awareness, resistance to change, integration complexities, and data security concerns. Educate potential users, communicate value, provide training and support, and ensure seamless integration. With actionable tips and insights, unlock the pathway to successful SaaS adoption and leverage its transformative power for your business.
Digital Adoption
Blog
Tips For Deploying Proactive Help To Ease Users Onto New SaaS Platforms
Proactive help aims to provide answers and solutions before a user encounters a problem. Proactive help can be delivered through training sessions but it can also be supported through instructional overlays, contextual help and tooltips. This can be done via either push type vs pull type interactions and when well designed builds user trust in proactive help to assist in cultivating competency.
Digital Adoption
Blog
The Role of User Experience in Driving SaaS Product Adoption
Discover how user experience (UX) holds the key to driving SaaS product adoption. Explore the significance of usability, customer engagement, onboarding, continuous improvement, and trust-building in this insightful blog post. Enhance your SaaS business with a compelling user experience and watch your adoption rates soar.
Digital Adoption
Blog
The Role of HR in Driving Digital Transformation: Key Strategies and Best Practices
Unlock the Power of HR in Digital Transformation: Dive into our comprehensive guide to discover how HR drives digital success. Learn strategies, best practices, and real-world insights to lead your organization towards a digitally transformed future!
Employee Experience
Digital Adoption
Blog
The Rise of Remote Work: Adapting HR Strategies for the Digital Era
Discover the future of work! Dive into the transformative power of remote work with insights on its historical roots, Covid-19 impact, HR strategies, tech innovations, and real-world case studies. Learn how to thrive in the digital age!
Tech
Employee Experience
Digital Adoption
Blog
The 9 Step Guide to Driving Product Adoption in 2023
Discover the 6 step guide to driving driving product adoption in 2023: understanding user needs, simplifying onboarding, personalizing user experiences, leveraging a digital adoption platform, communicating the value proposition, and providing comprehensive support. By following these strategies, businesses can navigate the dynamic environment of 2023, foster user engagement, and achieve long-term customer loyalty.
Digital Adoption
Blog
The 6 Stages Of Product Adoption For SaaS
The 6 stage of product adoption for software as a service (SaaS) cuts across marketing sales and customer success and at each step of the way the engagement with customers must be carefully managed across Awareness, Consideration, Purchase, Activation, Renewal & Referral.
Digital Adoption
Blog
Singapore's Digital Economy: Opportunities and Challenges for HR Leaders
Dive into the dynamic realm of Singapore's digital economy with insights tailored for HR leaders. Uncover strategies to navigate challenges and seize opportunities in this thriving landscape, ensuring organizational success amidst digital transformation.
Employee Experience
Blog
SaaS Adoption Metrics: Guide To Net Promoter Score(NPS) For Customer Success
The Net Promoter Score (NPS) is a key metric used by SaaS customer success teams to measure how they are faring among customers. This critical SaaS adoption metric asks how likely a customer is to recommend your business to other potential buyers. It is a indicator of how satisfied they are with your product and also how willing they are to help you be a promoter. In this article we breakdown what NPS is, how to measure NPS and what you can do to improve your NPS.
Digital Adoption
Analytics
Blog
SaaS Adoption Metrics: Guide To Customer Effort Score For Customer Success
The Customer Effort Score (CES)is a useful customer experience metric for understanding how easy or difficult it is for users to utilise your SaaS solution. It measures how much effort your customer needs to use to complete a workflow. As a SaaS business, CES is a simple and straightforward way to get started with understanding and streamlining the user experience on your SaaS. By doing so, you can ensure customer success and satisfaction while also reducing churn rates. To get you started, we've provided a helpful guide to help you calculate this metric. With this information, you'll be able to make data-driven decisions that benefit both your customers and your business.
Digital Adoption
Blog
SaaS Adoption Metrics: Guide To Monthly Active Users (MAU) For Customer Success
Monthly Active Users (MAUs) is a key SaaS adoption metric that helps customer success teams understand the level of engagement users have with your software product. It is a analogue for the amount of value users are deriving from your product and gives us information on the likelihood of churn and the expected customer lifetime value to be derived. As a leading metric of long term revenue understanding and managing this is central to the success of your software business.
Analytics
Digital Adoption
Blog
SaaS Adoption Metrics: Guide To Churn For Customer Success
When it comes to measuring user adoption, a key metric for every SaaS business is churn. Churn helps us measure customer retention and is critical in evaluating the long term success of your business. The customer success team is the guardian of this metric but every part of your business is responsible for its performance. Despite the importance of this indicator, the measurement, tracking and benchmarking of churn often causes great confusion. In this article we cover how you can track churn to improve your user retention.
Digital Adoption
Analytics
Blog
Redesigning UX to Improve SaaS Adoption: Unveiling Jacob's Law
Discover how redesigning the user experience (UX) of your SaaS platform can boost adoption rates. Learn how Jacob's Law, a principle based on user familiarity, can guide your UX redesign process. Enhance SaaS adoption by leveraging intuitive navigation, consistent terminology, streamlined workflows, responsive design, and user-centric feedback loops.
Digital Adoption
Blog
Reducing Cognitive Load in SaaS Product Adoption: A Comprehensive Guide
In the fast-paced world of Software as a Service, the difference between a frustrated user and a delighted one lies in understanding Cognitive Load Theory. Dive into the science behind how our brains process information and uncover practical strategies to revolutionize your SaaS product onboarding. Uncover the art of reducing cognitive load, ensuring higher user satisfaction, and skyrocketing adoption rates. Don't let your SaaS product's potential remain untapped—unlock it with Cognitive Load Theory!
Digital Adoption
Blog
Redesigning UX to Improve SaaS Adoption: Occam's Razor
Unlocking Seamless Digital Adoption: Crafting Intuitive UX/UI with Occam's Razor! Discover how this powerful point of reference can be applied as a guiding principle to modern SaaS Platforms, simplifying UXUI design for ultimate user engagement and driving digital adoption. Dive into a world where simplicity reigns supreme, boosting SaaS adoption through the power of Occam's Razor!
Digital Adoption
Blog
Redesigning UX to Improve SaaS Adoption: The Law of Common Region
Discover the Law of Common Region and how it can revolutionize your software's user experience, boosting adoption rates. Learn how to create intuitive interfaces, streamline workflows, and establish a consistent visual language for greater user satisfaction and success in the competitive SaaS market.
Digital Adoption
Blog
Redesigning UX to improve SaaS Adoption: The Doherty Threshold
Discover how the Doherty Threshold, a crucial measure of response time in software applications, can enhance SaaS adoption and revolutionize user experience. Learn strategies to optimize performance, streamline UX/UI design, and leverage user feedback, ensuring your SaaS product exceeds user expectations and drives user engagement. Explore the transformative power of meeting the Doherty Threshold and propelling your SaaS adoption to new heights.
Digital Adoption
Blog
Redesigning UX to improve SaaS Adoption: Tesler's Law
Discover how Tesler's Law revolutionizes SaaS adoption by tackling the inherent complexity of software systems. Explore the significance of user experience (UX) in driving SaaS adoption rates and learn practical strategies for optimizing systems, empowering users with intuitive interfaces, providing contextual support, and leveraging continuous user feedback. Embrace simplicity and user-centric design principles to enhance adoption, satisfaction, and long-term success in the ever-evolving world of SaaS solutions.
Digital Adoption
Blog
Redesigning UX to Improve SaaS Adoption: Law of Uniform Connection
Make Apps Easy to Love! Discover how harnessing the power of Miller's Law and it's rule of 7 can transform your SaaS experience, captivating users through seamless design and intuitive interfaces.
Digital Adoption
Blog
Redesigning UX to Improve SaaS Adoption: Law of Uniform Connection
Unveiling the Law of Uniform Connection! Discover its role in creating seamless experiences and boost your digital adoption. Learn to craft designs that captivate through fluid interactions and visual harmony. Elevate your UXUI design and minimise training time.
Digital Adoption
Blog
Redesigning UX to improve SaaS Adoption: Hick's Law
Discover how incorporating Hick's Law into SaaS UX design can revolutionize adoption rates and enhance user experience. Learn practical strategies to simplify decision-making, streamline onboarding, and create intuitive interfaces for maximum customer satisfaction and business success.
Digital Adoption
Blog
Redesigning UX to improve SaaS Adoption: Goal-Gradient Effect
Discover how the goal-gradient effect can revolutionize SaaS adoption. Learn how optimizing user experience (UX) through visual progress indicators, gamification elements, personalization, micro-goals, and social proof can enhance adoption rates and deliver exceptional user experiences. Embrace the power of UX design to drive successful SaaS adoption in today's digital landscape.
Digital Adoption
Blog
Redesigning UX to Improve SaaS Adoption: Fitt's Law
Discover how integrating Fitt's Law, a fundamental principle of human-computer interaction, can revolutionize SaaS adoption rates. Learn how optimizing button placement, streamlining navigation, simplifying form inputs, enhancing CTAs, and applying responsive design can transform user experience and drive higher adoption rates. Unlock the secrets of successful UXUI design to maximize the potential of your SaaS platform.
Digital Adoption
Blog
Redesigning UX to improve SaaS Adoption: Aesthetic-Usability Effect
Discover the Aesthetic-Usability Effect for Software as a Service (SaaS) and understand how redesigning your user experience (UX) can skyrocket SaaS adoption rates. Explore the powerful impact of visually appealing designs and intuitive interfaces on SaaS adoption. Empower users, enhance retention, and create a competitive edge with captivating UXUI.
Digital Adoption
Blog
Redesigning UX for SaaS Adoption: Zeigarnik Effect
Learn how the Zeigarnik Effect, a powerful psychological phenomenon, transforms SaaS adoption. Discover how UX/UI design strategies like progress indicators, microinteractions, and gamification tap into this effect, creating an immersive user experience. Explore real-world examples that showcase the Zeigarnik Effect in action, driving user interaction and satisfaction. Elevate your digital adoption game with this insightful approach to redesigning UX for SaaS success.
Digital Adoption
Blog
Redesigning UX for SaaS Adoption: Law of Prägnanz
Discover how the Law of Prägnanz can revolutionize SaaS adoption by optimizing user experience (UX). Uncover practical examples and strategies to create intuitive interfaces that captivate users and propel your SaaS platform to success.
Digital Adoption
Blog
Redesigning UX for SaaS Adoption: Von Restorff Effect
Discover the Von Restorff Effect's Impact on UX/UI Design. Learn how leveraging the isolation effect that suggests that when multiple similar items are presented together with one distinct item that stands out, people are more likely to remember the distinct item can enhance user engagement, with real examples from top platforms. Redefine your SaaS adoption strategy today
Digital Adoption
Blog
Redesigning UX for SaaS Adoption: Postel's Law
Uncover the art of balancing leniency and precision in software through the application of Postel's Law to revolutionize UX/UI design. Dive into the principle's application in creating flexible yet consistent interfaces, gracefully handling errors, and providing intuitive defaults. Explore real-world examples like email platforms, voice assistants, and collaboration tools that embody Postel's Law for seamless user experiences driving digital adoption and software usage.
Digital Adoption
Blog
Redesigning UX for SaaS Adoption: Peak-End Rule
Dive into the science of Memorable Experiences, Creating Peaks of Delight and Unforgettable Endings with the Peak-End Rule. Discover how when applied to Software as a Service platforms, it can transform the way we think of UXUI flows in order to delight users, engage them and ultimately drive digital engagement and adoption.
Digital Adoption
Blog
Redesigning UX for SaaS Adoption: Pareto Principle
Discover how the Pareto Principle aka the 80/20 rule can be applied to transform SaaS platforms to facilitate digital adoption. Learn to use it as a guiding principle to how you approach UXUI design and dive into the art of focusing on what truly matters in design, leveraging this simple rule for SaaS triumph.
Digital Adoption
Blog
Redesigning UX for SaaS Adoption: Pareto Principle
Explore how the power of Parkinson's Law reshapes UXUI design in the world of digital adoption and SaaS innovation. Discover the secrets to streamlined design, efficient workflows, and enhanced user experiences.
Digital Adoption
Blog
Overcoming Challenges: Making the Most of Your Digital Adoption Platform
We examine how to overcome key hurdles to the successful implementation of a Digital Adoption Platform. including general resistance to change, integration complexity, user adoption, tracking ROI, and evolving user needs. To measure the success of a DAP, organizations can track user engagement through session frequency, feature adoption, and onboarding completion rates. User productivity can be assessed by measuring task completion time, error rates, and efficiency gains. User satisfaction can be gauged through surveys, feedback mechanisms, and support requests. Lastly, organizations must continuously monitor user needs and refine their DAP to ensure it remains relevant and valuable. By addressing these challenges, organizations can harness the full potential of their DAP and drive successful software adoption.
Digital Adoption
Blog
Leveraging the Product Adoption Curve For Growth Hacking
The 5 stage product adoption curve model gives us concrete guidelines for focusing and building a strategy for customer acquisition and retention enabling us to hack growth in a sustainable manner.
Digital Adoption
Blog
Leveraging User Motivations For A More Effective Onboarding: Autonomy, Relatedness and Competence
The design of onboarding by Customer Success managers for SaaS should leverage a deeper understanding user needs and motivations to drive usage. According to the self-determination theory of motivation, humans have 3 fundamental needs. Autonomy, Relatedness and Competence. People are motivated to do what they need to meet these needs. Teams managing customer accounts in the SaaS space should understand this to design effective and efficient onboarding, training and support process that can take users from complete amateurs to power users.
Digital Adoption
Design
Blog
HR's Guide to Selecting the Right Digital Tools for Seamless Work Transitioning
Discover how the right digital tools can revolutionize HR management in today's dynamic work environment. From enhancing efficiency to fostering employee engagement, this article explores the crucial role of technology in driving organizational success.
Employee Experience
Blog
How to Design an Onboarding Process for SaaS
The best practices to designing an onboarding process for SaaS.
Digital Adoption
Design
Blog
How Change Assets Support Digital Transformation
Change assets are the valuable resources within an organization that drive successful digital transformation. In this article we explore their significance and highlights the various formats in which they exist, including documentation, employee skills, technology infrastructure, and organizational culture. The effective effectively leveraging of these change assets can greatly improve your next digital transformation exercise. Digital Adoption Platforms are also introduced as a tool to help support the creation and management of change assets for a more systemized and personalized method of creating and delivering knowledge to employees.
Digital Adoption
Blog
Getting Started: A Beginner's Guide to Digital Adoption Platforms
Discover how Digital Adoption Platforms (DAPs) are revolutionizing the way organizations adopt new digital tools. This beginner's guide explores the essential features of DAPs, their benefits in enhancing user experience and productivity, and their role in managing change. Learn how to get started with DAPs, including assessing your organization's needs, researching available options, and implementing a customized solution. Streamline software adoption, reduce training costs, and empower your workforce to embrace digital transformation with ease.
Digital Adoption
Blog
Game Design For Enterprise Software: Walkthroughs
In the process of enterprise software onboarding there can often be a mix of approaches taken including through training sessions, self-learning and microlearning. In the world of video games, the walkthrough is a commonly used approach that has proven effective at teaching users. Walkthroughs can deliver large amounts of information in a modular manner that skills users up over time and with digital adoption platforms they are now easier than ever to implement.
Digital Adoption
Blog
Game Design For Enterprise Software: Leaderboards
Digital leaderboards are being used as part of gamification of work, the act of gamifying enterprise processes to drive performance. However are they truly beneficial? Competition can drive performance but also encourage dangerous and detrimental behaviour in this article we consider the impact gamification through use of leaderboards can drive or undermine business efforts.
Digital Adoption
Blog
From Onboarding to Mastery: Simplifying SaaS Digital Adoption
Discover how digital adoption platforms (DAPs) revolutionize the journey from onboarding to mastery of SaaS applications. Explore how DAPs streamline the onboarding process, provide personalized learning experiences, empower users to unleash the full potential of software, and enable continuous improvement. Embrace the power of DAPs to simplify SaaS digital adoption and maximize the value of your software investments.
Digital Adoption
Blog
Enterprise Software is Complicated & Transformation Managers Need To Do Better
Enterprise software is complicated because the very nature of software in this space such as difficult UXUI, a broad base of feature sets and a diverse group of users leads to difficulty in usage. Transformation managers who recognise this must also see that updating UXUI or a better enterprise system is not the answer. Rather implementing processes and tools such as digital adoption platforms that continually support adoption of any software is a more worthwhile long term strategy.
Digital Adoption
Blog
Eliminating SaaS User Error From Slips & Mistakes
Preventing user errors in order for a frictionless experience is central to the design of any SaaS. User errors can be the result of either(1) slips, which even an expert can make; or (2) mistakes, which usually happen with beginners. These can be resolved via some simple UXUI changes or user education methods in order to eliminate this friction completely.
Digital Adoption
Blog
Enterprise Applications Can Learn a Lot from Minecraft & Roblox: Building No-Code Tools for Users
Minecraft and Roblox are two games that have built thriving communities by allowing users to create their own content. These games have shown that it is possible to gamify the process of creating content, which can lead to community-led growth. Enterprise application developers should take note!
Digital Adoption
Blog
Driving Change Culture: Building Assets for Organizational Shifts
Unlock the full potential of digital transformation by leveraging culture and assets to build teams ready to capitalize on technology and the future of work. Find out why culture matters, how assets can support the formation of the right culture and get access to our cheat sheet to shaping your company culture.
Digital Adoption
Blog
Driving Customer Loyalty Through Product Adoption
Ignite customer loyalty by focusing on product adoption for your SaaS platform. Discover why product adoption is a direct contributor to customer loyalty and discover tips on how you can revolutionise the product adoption journey for your users.
Digital Adoption
Blog
Driving Adoption via Product Led Growth for SaaS
Product-led growth is a business methodology where new user acquisition, expansion, conversion, and retention are all driven primarily by the product itself.
Digital Adoption
Blog
Creating an Effective Employee Onboarding Plan
Unlock the secrets to crafting a stellar onboarding experience! Learn how to create an effective employee onboarding plan that sets the stage for long-term success. Dive into our comprehensive guide now!
Employee Experience
Blog
Cloud-Based HR Solutions: Benefits and Considerations
Discover how cloud-based HR solutions are revolutionizing human resource management in businesses, offering scalability, cost-effectiveness, real-time data access, and enhanced security. Explore real-world case studies and key considerations to determine if this modern approach is right for your organization!
Employee Experience
Tech
Case Study
Case Study: Usertip For Employee Onboarding In Digital Transformation
Find out how 1 customer utilised Usertip to support their digital transformation efforts by stimulating adoption among employees. Usertip supported the implementation of a Sharepoint based project management system by providing personalised onboarding and support that help groom users for success.
Digital Adoption
Blog
Breaking Down SaaS Product Adoption: The Key Metrics You Need to Track
Join us as we delve into the world of SaaS product adoption and discover the metrics that matter. We explore the concept of SaaS product adoption and the key metrics every SaaS company should track. From user onboarding success rate to active users and usage frequency, feature adoption, time to value, and churn rate, we break down each metric and provide examples of how to measure them effectively. By understanding these metrics, SaaS companies can optimize user experiences, boost customer satisfaction, and drive growth in a competitive market.
Digital Adoption
Blog
Automating Employee Onboarding for SMEs
Revolutionize Your SME Onboarding: Streamline, Save Time, Engage! Discover how automating employee onboarding for SMEs boosts efficiency, ensures compliance, and enhances the employee experience. Dive in for game-changing insights!
Digital Adoption
Blog
Breaking Barriers: Leveraging Digital Tools for Remote Onboarding Success
Master Remote Onboarding: Navigate the Digital Era! Learn how to overcome challenges, foster engagement, and ensure seamless integration with digital tools. Real-life success stories and future predictions await
Employee Experience
Tech
Blog
Are You Measuring The Right KPIs In Your Digital Transformation?
Establishing Key Performance Indicators (KPIs) is a sensible goal for any company in the midst of a digital transformation exercise.
Analytics
Blog
Accelerating SaaS Product Adoption: Unpacking Time to Activation and Time to Value
Ready to master SaaS product adoption? Dive into the dynamic world of Time to Activation and Time to Value. Discover how swift activation propels you to your digital goals, ensuring you unlock the full potential of your software. Don't miss the secret sauce behind high product adoption rates. Join us on this journey to user satisfaction, reduced churn, and unrivaled SaaS success. Click now to revolutionize your SaaS game!
Digital Adoption
Blog
7 Metrics to Measure Product Adoption for Software as a Service (SaaS)
Knowing the correct metrics to measure product adoption is central to any product manager looking to scale their product adoption for Software as a Service (SaaS) applications.
Digital Adoption
Blog
3 Growth Engines To Super Charge Product Adoption For SaaS
We introduce the 3 engines of growth for SaaS and give you an idea of when they should be used to help drive SaaS product adoption.
Digital Adoption
Blog
5 Reasons Why Digital Transformation Fails
Explore the main reasons Digital Transformation fails.
Digital Adoption
Blog
5 Community Led Growth Tips For SaaS Companies
Community led growth is a new model for Software as a Service (SaaS) companies to drive product adoption and scale increasingly faster.
Digital Adoption
Blog
3 Ways To Drive Product Adoption For SaaS With Drip Campaigns
Email drip campaigns are a fantastic tool in driving product adoption for SaaS.
Digital Adoption
Blog
3 Ways to Implement In-application Onboarding, Training and Support
Learn about how tooltips, product walkthroughs, and chatbots are useful for your onboarding, training and support purposes.
Digital Adoption
Analytics
Blog
3 Principles of Game Design To Help Enterprise SaaS Users Overcome the Forgetting Curve
A month after receiving important information employees forget approximately 80% of it but with proper onboarding design guided by game design principles, we can help overcome this for a smoother better adoption.
Digital Adoption
Blog
3 Onboarding Tips To Drive Product Adoption
Here we show 3 ways you can improve your onboarding via 1) Identifying Clearly Your Activation Criteria 2) Contextual Content Offering In-application Guidance 3) Ongoing Onboarding Design.
Digital Adoption
Case Study
3 Key Stats Showing How SaaS Users Vary
Understanding the user variability in SaaS can arm you better in approaching your next SaaS project from the perspective of design, onboarding, training and support in order to increase the return on investment in technology and drive retention efforts. We examine 3 key stats covering differences in information retention, speed of work and ability to complete complex tasks that influence why how you can help your users and your SaaS succeed.
Digital Adoption
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